SPF Records

There are times where your email may be rejected by certain email service providers because a DNS record, SPF, is either not set or set incorrectly.

If you are hosting your email with us using Smartermail, you will need the following information added/changed to your domain DNS:

  1. Access your DNS Zone Manager where your DNS records are hosted.
  2. Add the record listed below:

    Note: If you are have difficulty adding these records we suggest contacting the support for the company that hosts your DNS records and they should be able to assist you in adding these records, they may even do it for you in some circumstances.
    1. TXT Record (SPF)
      1. Name: @ or Domain Name
      2. Value: v=spf1 ip4:63.134.207.1/24 ip4:216.119.112.1/24 ip4:216.119.115.1/24 ip4:216.119.106.1/24 +a +mx -all
        Please copy and paste the information after "Value:" and make sure you include all of it from v=spf1 to -all
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